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Q How to handle the battery pack after the end of its cycle life?
A We can provide battery pack recycling and regeneration services, reducing the environmental impact.
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Q Does 9XE's battery pack have a warranty period?
A Yes, all battery packs come with a 2-year warranty.
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Q What if a product malfunctions outside the warranty period?
A We provide paid maintenance services, and customers only need to pay for the cost of replacing components
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Q How can customers contact 9XE's after-sales service team?
A Customers can contact us by phone, email, or through our official app.
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Q What after-sales services does 9XE provide?
A We offer 24-hour online customer service and 1-2 years of warranty service, with free repairs or replacement of damaged parts during the warranty period.
